Privacy Policy

At Delavender Hair Salon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book appointments, or interact with our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, and any information you provide when booking an appointment or contacting us.

Booking Information:
Appointment dates, times, service selections, stylist preferences, and visit history.

Payment Information:
Credit card details or other payment information (processed securely through our trusted payment provider).

Technical Information:
IP address, browser type, device information, and cookies when you visit our website.

2. How We Use Your Information

We use your information to:

• Schedule and manage your appointments

• Provide personalized hair services

• Process payments securely

• Send appointment reminders and confirmations

• Send promotional offers and salon updates (if you opt in)

• Improve our website, services, and client experience

3. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share information with:

Service Providers:
Trusted partners who help us operate our business (e.g., booking platforms, payment processors, email systems).

Legal Requirements:
If required by law or to protect our rights, safety, or property.

4. Data Security

We take the security of your information seriously. We use industry-standard safeguards, including secure servers, encrypted payment processing, and limited internal access to personal data.

5. Your Rights

You have the right to:

• Access, update, or request deletion of your personal information

• Opt out of marketing communications at any time

• Request a copy of the information we hold about you

To exercise these rights, please contact us at:
[Insert Salon Email Address]

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings; however, some features of the site may not function properly.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy from time to time.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Delavender Hair Salon
Phone: 604-423-5262
Address: 519 Abbott Street
Vancouver, British Columbia